Careers

OPENED POSITION

Full/Time & Part/Time
The ideal candidates will have a solid understanding of luxury retail with an employment background in this field. As a Sales Assistant, you will participate in the effective and efficient running of the store and be responsible for achieving substantial sales growth by building relationships with customers. This is a fashion focused environment where you will thrive on delivering outstanding customer service at all times, whilst working with the management team and supporting your fellow sales colleagues. It is essential to be able to demonstrate your ability to provide excellent customer service and selling standards as this is key in maximising all sales opportunities. You are expected to advise customers and answer any queries they may have, from stock availability and details of products.

Qualifications / Requirements
• Need to be based in Zurich
• Extensive sales experience in luxury fashion segment
• Good understanding of the fashion industry in Europe with previous experience in similar position
• Strong communication skills in oral form and excellent command of the English and German language (French, Italian, Russian, Arabic & Chinese will be considered as an advantage)
• Contribute to store performance through proactively engaging customers with wider initiatives such as customer sign up and click & collect
• Operate tills, and all associated procedures such as refunds and returns
• Handle basic customer complaints and escalates as appropriate
• Work with the store team to share ideas and suggestions to help colleagues, customers and store performance
• Replenish stock against agreed plans garment care/folding procedures (working in both back of house and front of house)
• Keep backroom areas clear and tidy
• Work hard to ensure that the store is run as efficiently as possible
• Understand our brand - where we came from, where we are and where we are heading
• Excellent organizational skills and operate effectively under pressure

Remuneration
An attractive remuneration package will be offered to the successful candidates, according to qualifications and experience.

Application
Please apply below or send your CV and Cover Letter in English to Christophoros Zavros, Operations Executive at Tserkov Stores, at czavros@tserkovstores.com by September 20th, 2016. Only candidates who fulfill the required skills will be considered eligible for an interview.
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